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Stripe MOTO support for WooCommerce admin orders

Feature RequestStripe

Please consider adding support for taking MOTO payments via Stripe directly against WooCommerce orders created/managed in admin.

Ideal workflow:

  • create/edit order in admin

  • take payment while on the phone with the customer

  • process it correctly as a MOTO transaction

  • keep everything tied neatly to the Woo order for refunds, order notes, and reconciliation

This would make Stripe a strong option for admin-side phone order workflows and provide a much smoother experience than relying on a separate virtual terminal for those that already use Stripe.

Stripe appears to support the underlying MOTO/manual-entry capability, so it would be great to see that exposed in the plugin in a WooCommerce-friendly way.

https://docs.stripe.com/terminal/features/mail-telephone-orders/payments?locale=en-GB

https://support.stripe.com/questions/when-to-categorize-transactions-as-mail-order-telephone-order-%28moto%29

Best regards

Posted by Stef Tock ·
1 comment

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Comments1

  • Aaron

    Team•

    May 8

    Sadly, it looks like we would not be able to support this with the current Stripe method we use in the plugin, Currently the plugin supports Stripe Checkout. While we could look to inc another Stripe API method, we would need to see if there is a need for this from other merchants wishing to use Stripe in MOTO mode.